Contact information

Contact Us

POP | Popular On Purpose

We love hearing from our community and are committed to providing exceptional customer service.

Whether you have a question about an order, digital download, shipping, or one of our products, we're here to help.

Customer Support Email

customersupport@popularonpurpose.com

Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM Eastern Time

Response Time

We strive to respond to all inquiries within 24–48 business hours.

Response times may be longer during weekends, holidays, or high-volume periods.

To Help Us Assist You Faster

Please include:

  • Your full name

  • Order number (if applicable)

  • Email used to place the order

  • A detailed description of your question

  • Photos of the product if reporting damage or a manufacturing issue

Thank you for choosing POP | Popular On Purpose.

Created with Purpose. Worn with Confidence. Shared with Intention.